Returns & Refunds

As we promise to bestow our customers with the best shopping experience, we are always at your service in case you are not pleased with the products delivered. In case any of your purchases fail to satisfy you, our returns & refund policy will calm you down.

Return Policy

Within 7 calendar days from the date of delivery, you can contact us for returning the goods. However, returning is not applicable in every case. To return the purchased goods, the product should be the same as we have delivered and change of mind is not acceptable after 3 days of delivery. At the time of returning, one must present the receipt received from Hamro Allpasal as proof of purchasing. Hamro Allpasal will be accountable for any delivery of the damaged goods or if the products do not meet the quality as assured in the online shopping portal.

Refund Policy

As you return the product, our team at Hamro Allpasal will responsibly check if the product returned is the same as it was delivered. Return policy only exists in case the products are damaged or we have committed any mistake while delivering. In that case, you will be allowed to shop for any other product of the same price or an additional charge will be applied if you select any product with higher price.

If you have any queries or confusions regarding the return & refund policy, you can always contact us.

How to Buy ?

Hamro Allpasal online grocery store provides you hassle-free and easy methods to buy groceries online.

In order to shop at Hamro Allpasal online store, firstly visit the official website of Hamro Allpasal, i.e., then follow these simple steps.

1. First Step: Search for products

  • Search for your desired products/category from the search bar or browse through the categories you want to buy.
  • Select the total quantity you want to order
  • Click on add to cart
  • Checkout your product/s.

2. Second Step: Delivery Address

  • Add your personal information to complete your purchase.
  • Select your desired Delivery Location (Make sure you provide the right information and correct address information to ensure timely delivery).
  • Click on Save & Continue.

3. Third step: Confirmation

  • Click on continue to confirm your purchase
  • Select confirm and you are all done.

Need help? We’re available at +977 9817778009 or  Email us at

About Us

Hamro Allpasal Online Grocery Store- Hamro Allpasal Grocery store is Nepal’s one of transparent, reliable and effortlessly convenient online shopping store in Nepal specializing in the imperative part of our daily life, groceries. With more people leaning towards digital shopping from the comfort of their own devices, we strive to serve them with the easiest method of getting their essentials to their doorstep. Consumers now need not tolerate the traffic and unnecessary crowd spending hours of their limited schedule searching for quality items of daily need.

Hamro Allpasal operates with full enthusiasm to make it one of the most accessible grocery online stores in Nepal with branded and fresh organic products with no compromise in quality. Right from daily consumption items like Rice, Vegetables, Fresh Fruits, Dairy Products, Eggs, and Meat to Health care products, Beauty care products and Baby care products we have it all under a single umbrella. Every item for our daily needs at the most reasonable price possible is what makes us more sought over an online grocery store in Nepal.

Located in the capital city of Nepal, opens a huge platform for the vast majority of the population seeking for to avoid the irksome method of shopping and opting to digital shopping. Be a part of digitalization and check up on our regular updates on new products direct from fresh farms and celebrated brands. We serve with fast delivery service inside Kathmandu valley and also operate in different parts of Nepal.


We work day and night with the aim of providing the best shopping ambiance by reducing chaos in the shopping marts and attaining the utmost customer satisfaction with promised ‘organic and quality products at affordable price rates.